CUSTOMER-FEEDBACK

Your opinion is important to us

Dear customer!
We constantly strive to further improve our products and services for you. As our partner and customer, you can help us by simply ticking the relevant boxes or filling in answers to the questions on the following pages.

Customer-Feedback

Personal Data
Prodotti
How satisfied are you with the current range of products offered ?
How do you rate our printed catalogue?
How do you rate the Internet presentation www.guenther-heisskanal.de ?
How do you rate the provision of up-to-date information and documents?
How do you rate the stage of technical development reached by products from Günther Heisskanaltechnik GmbH?
User friendliness during montage?
User-friendlinesss in commissioning?
User friendliness during serial operation?
Type and extent of product documentation ?
Product service life?
Could commissioning be conducted without problems?
If no: Using internally required
Order handling and delivery
How do you rate our delivery times?
Promised delivery time
Compliance with the delivery period
How do you rate our deliveries ?
How do you rate the provision of quotations?
How do you rate the production of design documents?
Service
When do you expect a sales rep to visit you?
Care in the settlement?
How do you rate the time taken by our sales rep to respond?
Response time of our staff?
The reliability?
Do you know our free training programs?
Rapidity in the settlement?
Wie beurteilen Sie Umfang und die Qualität dieser Schulungsprogramme?
Erreichbarkeit und Unterstützung?
Can we change / improve anything in how we handle complaints or do repairs?
Miscellaneous
Accessibility to the telephone switchboard?
Accessibility to the person you wish to contact ?
Ready
Thank you for your participation. Push the button "Send" to transfer your statements. We shall use your suggestions and criticisms to further improve our offers and our products.

Please read the privacy statement before sending

Contact

+49 (0) 6451 / 5008 - 0
info[at]guenther-heisskanal.de

Trade fair dates

Interplas, Birmingham, UK

26. - 28.09.2017

26. September 2017